Welcome to Vagha Nakshi. These Terms & Conditions govern your use of our website and services. By accessing, browsing, or purchasing products from our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website.

1. General

Vagha Nakshi provides an online platform for customers to browse and purchase jewellery, women’s wear, men’s wear, and other fashion products available on our website.

We reserve the right to modify, update, suspend, or discontinue any part of the website, products, services, or these Terms & Conditions at any time without prior notice.

2. Eligibility

By using our website, you confirm that:

• You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
• The information provided by you is accurate, complete, and up to date.
• You are legally capable of entering into a binding agreement.
• You will use the website only for lawful purposes.

3. Product Information

We make reasonable efforts to ensure that product names, descriptions, images, prices, sizes, specifications, and other information displayed on our website are accurate and up to date. However:

• Actual product colors may vary slightly depending on your device, screen settings, lighting, and photography.
• Minor variations in design, pattern, color, texture, embroidery, finish, or appearance may occur, particularly in handcrafted or traditionally designed products.
• Product measurements and sizing may have minor variations.
• Product availability is subject to stock availability.

Vagha Nakshi reserves the right to update, correct, modify, or remove product information, pricing, specifications, and availability without prior notice.

4. Pricing & Payments

• All prices displayed on the website are in Indian Rupees (INR), unless otherwise specified.
• Prices may be changed at any time without prior notice.
• Payments must be made using the payment methods available on our website.
• An order will be processed only after successful payment confirmation.
• Vagha Nakshi reserves the right to cancel or decline any order in case of pricing errors, payment issues, suspected fraudulent activity, technical errors, or product unavailability.

Any applicable taxes, shipping charges, or other charges will be displayed during the ordering process, where applicable.

5. Order Acceptance & Cancellation

After placing an order, you may receive an order confirmation through the contact details provided by you. Such confirmation does not necessarily constitute final acceptance of the order.

Vagha Nakshi reserves the right to:

• Accept or reject any order.
• Cancel an order due to product unavailability or stock limitations.
• Cancel orders suspected of fraudulent, unauthorized, or suspicious activity.
• Cancel orders containing incorrect pricing, product details, or technical errors.
• Cancel an order where payment has not been successfully received or verified.

In the event an order is cancelled after payment has been received, the applicable refund, where eligible, will be processed in accordance with our Refund & Cancellation Policy.

6. Shipping & Delivery

• Delivery timelines displayed on the website are estimates and may vary depending on the delivery location, product availability, courier partner, weather conditions, public holidays, or other unforeseen circumstances.
• Vagha Nakshi shall not be responsible for delays caused by third-party courier or logistics service providers.
• Customers are responsible for providing complete and accurate billing and shipping information.
• We shall not be responsible for delivery failures, delays, or losses resulting from incorrect, incomplete, or outdated information provided by the customer.
• Customers are advised to review their shipping details carefully before placing an order.

7. Intellectual Property

All content available on the Vagha Nakshi website, including but not limited to:

• Brand Name and Logo
• Product Images
• Product Descriptions
• Text and Written Content
• Graphics and Illustrations
• Designs and Visual Elements
• Website Layout and Structure
• Banners and Promotional Materials
• Branding Elements

is owned by or licensed to Vagha Nakshi and is protected under applicable intellectual property laws.

Unauthorized copying, reproduction, modification, distribution, publication, transmission, or commercial use of any website content is strictly prohibited without prior written permission from Vagha Nakshi.

8. User Conduct

While accessing or using our website, users agree not to:

• Violate any applicable laws, rules, or regulations.
• Use the website for fraudulent, unlawful, or unauthorized activities.
• Provide false, misleading, or inaccurate information.
• Attempt to gain unauthorized access to the website, servers, systems, or databases.
• Upload, transmit, or distribute viruses, malware, malicious code, or harmful content.
• Interfere with the operation, security, or functionality of the website.
• Copy, misuse, or reproduce website content without authorization.
• Engage in any activity that may harm Vagha Nakshi, its customers, website, or business operations.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Vagha Nakshi shall not be liable for:

• Indirect, incidental, special, or consequential damages.
• Loss of profits, revenue, data, business opportunities, or goodwill.
• Delays caused by courier, logistics, payment providers, or other third-party service providers.
• Website interruptions, technical issues, server downtime, or temporary unavailability.
• Events, circumstances, or delays beyond our reasonable control.

To the extent permitted by law, the maximum liability of Vagha Nakshi in connection with any order shall not exceed the amount actually paid by the customer for that particular order.

10. Privacy

Your use of the Vagha Nakshi website is also governed by our Privacy Policy.

By using our website, you acknowledge and agree to the collection, use, storage, and processing of information as described in our Privacy Policy.

11. Third-Party Services

Our website may use third-party services such as:

• Payment gateways
• Courier and logistics partners
• Website hosting providers
• Communication and notification services
• Analytics and other technology service providers

Vagha Nakshi is not responsible for the policies, terms, practices, availability, or actions of third-party service providers. Your use of such third-party services may also be subject to their respective terms and policies.

12. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any dispute, claim, or matter arising out of or relating to the use of the Vagha Nakshi website, products, or services shall be subject to the jurisdiction of the competent courts, subject to applicable law.

13. Changes to Terms & Conditions

Vagha Nakshi reserves the right to revise, update, amend, or modify these Terms & Conditions at any time without prior notice.

Any updated version will become effective upon publication on the website. Continued access to or use of the website after such changes constitutes your acceptance of the revised Terms & Conditions.

14. Contact Us

For any questions, concerns, or clarification regarding these Terms & Conditions, please visit our Contact Us page for the latest contact details and customer support information.

By accessing and using the Vagha Nakshi website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.