Welcome to Vagha Nakshi. Your privacy is important to us, and we are committed to protecting the personal information you share with us.

This Privacy Policy explains how Vagha Nakshi may collect, use, store, and protect your information when you visit our website, browse our products, create an account, place an order, or otherwise interact with our website and services.

By using the Vagha Nakshi website, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

When you use our website, we may collect certain information, including:

• Name
• Email Address
• Mobile Number
• Billing and Shipping Address
• Payment-related information required to complete transactions
• Order and Purchase History
• Account and Login Information, where applicable
• IP Address
• Browser, Device, and Technical Information
• Cookies and Website Usage Data
• Information you provide when contacting our customer support team

Payment information is generally processed through authorized third-party payment gateway providers and may not be directly stored by Vagha Nakshi.

How We Use Your Information

The information collected by us may be used for purposes including:

• Processing, confirming, and fulfilling your orders
• Arranging shipping and delivery
• Providing customer support and assistance
• Sending order confirmations, shipping updates, and other service-related communications
• Responding to inquiries, feedback, and requests
• Managing customer accounts, where applicable
• Improving our website, products, services, and overall customer experience
• Understanding website usage and customer preferences
• Preventing fraud, misuse, unauthorized transactions, and security incidents
• Maintaining website security and functionality
• Complying with applicable legal, regulatory, and governmental requirements
• Sending promotional offers, product updates, discounts, or marketing communications where permitted and applicable

You may have the option to opt out of certain promotional communications where such options are provided.

Payment Security

Online payments made through the Vagha Nakshi website may be processed using secure third-party payment gateways.

Vagha Nakshi does not generally store complete debit card, credit card, net banking, or UPI credentials on its own servers. Payment-related information is handled by the applicable payment service provider in accordance with its own security practices and privacy policies.

Customers are encouraged to use only authorized payment methods available through our website and to avoid sharing payment credentials with anyone.

Cookies

Our website may use cookies and similar technologies to improve and personalize your browsing experience.

Cookies may be used to:

• Remember user preferences
• Maintain website functionality
• Understand website traffic and usage
• Improve website performance
• Analyze customer interactions
• Support relevant features and services

You may choose to disable or manage cookies through your browser settings. However, disabling certain cookies may affect the functionality, performance, or availability of some website features.

Sharing of Information

Vagha Nakshi does not sell, rent, or trade your personal information to third parties for their independent marketing purposes.

Information may be shared with trusted service providers or other parties where reasonably necessary for operating our business and providing services, including:

• Payment Gateway and Payment Service Providers
• Courier and Shipping Partners
• Website Hosting and Technology Service Providers
• Website Analytics and Communication Service Providers
• Customer Support or Operational Service Providers
• Government, Legal, or Regulatory Authorities where required by applicable law

Such information will be shared only to the extent reasonably necessary for the relevant purpose or as required or permitted by applicable law.

Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of electronic transmission, internet communication, or digital storage can be guaranteed to be completely secure. While we make reasonable efforts to protect your information, Vagha Nakshi cannot guarantee absolute security of information transmitted through the internet.

Third-Party Links

Our website may contain links to third-party websites, applications, payment services, social media platforms, or other external resources.

Vagha Nakshi is not responsible for the privacy practices, security, content, or policies of such third-party websites or services.

We encourage users to review the applicable privacy policies and terms of third-party websites before providing them with any personal information.

Children’s Privacy

The Vagha Nakshi website and services are intended for individuals who are 18 years of age or older, or individuals using the website under the supervision of a parent or legal guardian.

We do not knowingly collect personal information directly from children. If you believe that a minor has provided personal information to us without appropriate consent, please contact us so that appropriate action can be considered.

Your Rights

Subject to applicable laws and any legal or regulatory requirements, you may have the right to request:

• Access to your personal information held by us
• Correction or updating of inaccurate information
• Updating of your account or contact details
• Deletion of personal information, where legally permitted
• Withdrawal of consent for certain types of processing, where applicable
• Opting out of certain promotional or marketing communications

Requests may be subject to reasonable verification requirements and applicable legal limitations.

Data Retention

We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing services, maintaining business records, resolving disputes, preventing fraud, and complying with applicable legal or regulatory obligations.

When information is no longer required for these purposes, it may be securely deleted, anonymized, or otherwise disposed of in accordance with applicable requirements.

Changes to This Privacy Policy

Vagha Nakshi reserves the right to update, amend, or modify this Privacy Policy at any time without prior notice.

Any changes will be published on this page along with the revised effective date, where applicable. We encourage users to review this page periodically to stay informed about how we handle personal information.

Contact Us

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please visit our Contact Us page for complete contact details and customer support information.

By using the Vagha Nakshi website, you acknowledge that you have read, understood, and agreed to the terms outlined in this Privacy Policy.